Privacy Policy

1. Introduction

7b777 is Bangladesh's trusted online casino and sports betting platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We are committed to protecting the privacy of everyone who uses our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use the 7b777 website and related services.

By registering an account, making a deposit, placing a bet, or simply browsing the 7b777 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our services immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. We recommend reviewing this page periodically to stay informed. All capitalized terms not defined here have the meanings given in our Terms and Conditions.

2. Information We Collect

To provide you with a safe, fair, and personalized betting and gaming experience, 7b777 collects several categories of information. We collect only what is necessary for legitimate business and compliance purposes.

Personal Identification Information

• Full name, date of birth, and nationality — required for age verification (21+) and account creation.
• Email address and mobile phone number for account communications and two-factor authentication.
• Residential address, including city (Dhaka, Chittagong, Sylhet, etc.) and district for KYC compliance.
• Government-issued identification document details (such as National ID, passport, or driving license).
• A profile username and encrypted password that you set when registering your 7b777 account.

Financial and Transaction Information

• Mobile banking account identifiers for bKash, Nagad, Rocket, and Upay — collected solely to process deposits and withdrawals.
• Card details (masked card number, expiry) for Visa and Mastercard transactions where applicable.
• Complete transaction history including deposit amounts, withdrawal requests, wager records, and bonus activity.
• Balance history and any currency conversion records relevant to your account activity.

Technical and Usage Data

• IP address, device type, operating system, and browser type collected automatically when you access the platform.
• Pages visited, games played, session duration, click paths, and other behavioral data generated during your sessions.
• Cookies, local storage tokens, and similar tracking technologies as described in Section 7 of this policy.

3. How We Use Your Information

7b777 uses the information we collect for clearly defined and legitimate purposes only. We do not use your data in any manner that is inconsistent with the purposes stated below or that violates your privacy rights:

• Account creation and management: to create, maintain, and support your 7b777 player account.
• Payment processing: to handle deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawal requests efficiently.
• KYC and regulatory compliance: to verify your identity and age (21+), meet anti-money laundering obligations, and maintain a safe platform.
• Customer support: to respond to your inquiries, resolve disputes, and improve our service quality.
• Service improvement: to analyze usage patterns, optimize the platform experience, and develop new features tailored to Bangladesh players.
• Fraud prevention and security: to detect, investigate, and prevent unauthorized access, fraudulent transactions, and abuse of our platform.
• Responsible gaming enforcement: to monitor gameplay patterns that may indicate problem gambling and to enforce self-exclusion requests or voluntary limits.

4. Sharing of Your Information

7b777 does not sell, rent, or trade your personal information to any third party for their own independent commercial purposes. We may share your data only in the limited circumstances described below, and only to the extent necessary.

Service Providers and Technology Partners

We engage carefully selected third-party service providers who assist in operating the 7b777 platform. These partners receive access to your data only as needed to fulfill their contractual obligations to us, and they are bound by strict confidentiality agreements. Such partners may include:

• Payment processing providers facilitating bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions.
• Identity verification and KYC service providers for document authentication and age verification.
• Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming who provide the games and related RTP/RNG certification data.
• Fraud detection, cybersecurity, and analytics platforms that help us protect the integrity of the platform and your account.

Legal and Regulatory Disclosures

We may disclose your personal information to law enforcement agencies, regulatory authorities, courts, or other governmental bodies where we are required to do so by applicable law, lawful order, or judicial process. We will make reasonable efforts to notify you of such disclosure where legally permitted to do so.

5. Cookies and Tracking Technologies

7b777 uses cookies and similar technologies to ensure the platform functions correctly, to remember your preferences, and to understand how users interact with our services. Cookies are small text files placed on your device when you visit our website.

Types of Cookies We Use

• Strictly necessary cookies: essential for platform operation, user authentication, session management, and security. These cannot be disabled without breaking core site functionality.
• Performance and analytics cookies: help us understand how users navigate 7b777, which games are most popular, and where technical issues occur, so we can improve the platform.
• Functionality cookies: remember your language preference, display settings, and other personalization choices to give you a consistent experience across sessions.

Managing Your Cookie Preferences

• You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block cookies, delete existing cookies, or alert you before a cookie is placed.
• Please note that disabling strictly necessary cookies may affect your ability to log in, access your account, or complete transactions on the 7b777 platform.

We do not use third-party advertising cookies or behavioral retargeting scripts on the 7b777 platform. Our cookie use is limited to internal operational and analytics purposes only.

6. Data Retention

7b777 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The specific retention periods we apply are as follows:

Active account data is retained for the full duration of your account's existence. Transaction records and KYC documents are retained for a minimum of five years after account closure, as required for anti-money laundering compliance. Technical logs and session data are retained for up to 12 months. If you request deletion of your account, we will erase personal data that is no longer needed for compliance purposes within 30 days of verification.

7. Your Rights Over Your Data

7b777 respects your rights regarding your personal data. Depending on applicable laws and the nature of your request, you may exercise the following rights by contacting our support team:

• Right of access: request a copy of the personal data we hold about you and information about how it is processed.
• Right of rectification: ask us to correct inaccurate or incomplete personal data we hold about you.
• Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: request that we limit how we use your data while a dispute or complaint is being resolved.
• Right to data portability: receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to object: object to processing of your personal data for direct marketing or where processing is based on our legitimate interests, subject to applicable overriding grounds.

To exercise any of these rights, contact our support team at [email protected] with the subject line 'Data Rights Request'. We will respond within 30 days. We may need to verify your identity before processing your request to protect account security.

8. Security of Your Information

7b777 employs industry-standard security measures to protect your personal and financial data from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls and role-based permissions for internal staff, regular security audits and vulnerability assessments, and two-factor authentication options for player accounts.

All payment transactions on 7b777 are routed through certified payment processors. We do not store full card numbers or mobile banking PINs on our servers. Financial data is handled in compliance with applicable payment security standards.

9. Payment Data and Third-Party Processors

When you make a deposit or request a withdrawal on 7b777 using bKash, Nagad, Rocket, Upay, or card-based payment methods, your payment details are transmitted directly to the respective payment processor using encrypted channels. 7b777 acts as a merchant and does not directly handle raw payment credentials beyond what is necessary to initiate and confirm the transaction.

Each payment partner — including bKash, Nagad, and Rocket — operates under their own privacy policies and terms of service. We encourage you to review the privacy documentation of any payment service you use to fund your 7b777 account. 7b777 is not responsible for the data practices of independent payment processors once data leaves our platform boundary.

10. Children's Privacy and Age Restriction

7b777 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal information from anyone under the age of 21. If we discover that a user is under 21, their account will be immediately suspended, all pending transactions will be frozen pending review, and any personal data collected will be securely deleted.

11. Changes to This Privacy Policy

7b777 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make material changes, we will update the 'Last Updated' date at the top of this page. For significant changes, we may also notify registered users via email or an in-platform notification.

Your continued use of 7b777 following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this policy periodically to remain informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 7b777, our dedicated support team is available 24/7 in both English and Bangla. Response times by email are typically within 4 hours.

Please include your registered username and a clear description of your inquiry when contacting us. For data rights requests, include 'Data Rights Request' in the subject line to ensure prompt routing to our privacy team.